Shipping

We ship Worldwide as gift! You don't pay duty!

All shipping options utilize a mix of reliable carriers to ensure your order is delivered in a secure manner within the promised timeframe. After the order is placed, the system automatically selects the most efficient shipping method based on destination, size and weight.

Check local rules and regulations about all customs/brokerage fees, duties, taxes and restrictions imposed on goods imported into the country of destination. Please note all fees mentioned above are the responsibility of the recepient. All costs incurred on a refused delivery because of high customs, brokerage fees, duties or taxes imposed by the country of destination are the responsibility of the customer.

How long does it take to process an order?

Most in-stock orders are shipped within 1-3 days from an Russia-based distribution center. Orders that require shipment from our vendors or are for custom-built products (e.g. prescription eyewear or custom riflescopes) may take slightly longer to fulfill.

For faster delivery please choose any of the express shipping options when ordering. If an item is not available immediately, you will be notified with an estimated time of arrival. Once contacted, you may allow the order to continue or make any adjustments, including cancellation, if desired. If an order cannot be shipped in its entirety, Rugift reserves the right to hold the order until all items are in stock or to send items as they become available.

How can I track my order?

Tracking information is sent via email upon shipment. To check order status, see http://globaltracktrace.ptc.post/gtt.web/

Support Team working hours:

Monday - Friday

Moscow, Russia GMT +03:00

9AM - 5PM

London, UK GMT 0:00

6AM - 2PM

New York, USA GMT -05:00

1AM - 9AM

Tokyo, Japan GMT +09:00

3PM - 11PM

Satturday, Sunday - days-off

Call us at:
USA: 1- (424) 999-8034

Russia: +7 (922) 975-3043

Skype: Rugift_com
support@rugift.com


Rugift LC

Main office:

Kirov, Melkombinatovskiy proezd 8a

610035 Russia

Post Adress in USA:

RUGIFT

Anatoliy Nevelev

19032-2011

700 Carpenters Crossing

BWW Ste 15274

Folcroft

Pennsylvania. USA

USA: 1- (424) 999-8034

Russia: +7 (922) 975-3043


Retail Department
support@rugift.com

USA: 1- (424) 999-8034

Russia: +7 (922) 975-3043


Wholesale Department
wholesale@rugift.com

CEO Anatoly Nevelev
a.nevelev@rugift.com